Ekoroad lets car drivers and passengers easily find each other over the internet. It is free to use for everyone.
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Privacy policy

By using the Ekoroad car pooling service, you agree to the collection and use of personal informations as described in this policy. If we make significant changes to this policy, we will notify you.

We care deeply about protecting your privacy. Please send us any comments/questions you may have.

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Summary:

  • We will never spam you or forward your personal informations to anyone without obtaining your prior consent.
  • You control when and how we email messages to you.
  • You can wipe your account at any time.

How we treat your informations:

We will never spam you.

As part of your service account a private message box is maintained on our servers which let you corresponds with other community members in order to clarify lift offers which have been published. You may be contacted only in the context of announces you have posted or in response to messages you have sent. Messages may be forwarded to your personal email address, but you are free to turn this off. We encourage you to report us any abusive content you may receive through this channel.

We will never disclose your personal informations without your prior consent.

We will never sell, rent or share your personal information with a 3rd party, especially your email addresses and phone numbers, without your express permission, unless required by law. Never ever!

We give you full control over your information, including the ability to wipe it from our system.

Account wiping request are received online and result in immediate suspension of your account. Your informations are kept in our databases for an additional period of 45 days or more if the laws of the countries in which the service is hosted requires so. At the expiration of this minimal retention period we will not keep any of your personal data.

We will only access your personal information when:

  • You specifically asked us to do so (eg you are having technical difficulties)
  • It is required by the law
  • It is necessary to maintain the system

What informations do we collect:

Your identity informations:

  • required: name, email
  • optional: access password, contact phone number, description and license plate numbers of vehicles you may drive, picture of yourself and of your vehicles.

Your email address is verified and never disclosed to anyone.

You may define any name you want to interact with the site.

Your access password if set is stored in encrypted form. You may alternatively rely on external identity providers to access the service.

Your site public profile displays your member name, picture enabling to identify you, and informations on the vehicules you intend to use in the context of the service.

You may restrict the visibility of your public profile to only those persons that you have contacted. Disclosure of your contact phone may happen in the context of announce you publish after you authorize it.

Your transportation announces:

  • They contain your intended itinerary and schedule.
  • They are visible to the persons having access to your profile informations, they can be searched system wide meanwhile they are valid.

Your use of the service:

  • We record the time at which you access the service, your activities in the context of the service specifically the messages you are sending/receiving, your transport offers and demands, your travel reservations and the evaluation of fellows community members you are issuing or receiving.
  • The main purpose of those informations is to facilitate the exchanges in between the members of the Ekoroad community. We additionally use them to provide a confidence ranking of your profile. The persons which have access to your profile informations can see your confidence ranking, evaluations concerning yourself and past reservations.

Cookies and log files:

When accessed through the Internet, the Ekoroad service stores inside your web browser a unique tracking code called a 'cookie'. We use such tracking code to authenticate all the requests your are issuing to the service. Other cookies might be stored inside your web browser to help collecting usage statistic of the site (unique visitor, pages visited...etc)

As is done with most web sites, we log each visit to each web page. A log entry can contain information typically found in the 'header' of your web browser's request such as the browser type you used, your Internet Protocol address, and the date and time of day. We may also log your cookie's identification number and the URL of the last site you visited. This log information is important for security, audit, quality improvement, as well as for monitoring the health of our service.